Cancellation & Refund Policy

Cancellation/Refund Policy

1, You may cancel your agreement for the service before the service start date set out in the service terms. If you do so we will not charge you for the service.

(Completion of a Cancellation/Refund Requisition form must be completed in all circumstances)

2, You may cancel your order for any equipment we have provided to allow you to use the service or for any other equipment you have requested, up to 10 calendar days after we deliver it. If you cancel any order for equipment within this period, you must return it (undamaged and in its original packaging), following our instructions. We will refund anything you have already paid for the equipment. If we have to collect the equipment we will charge you our reasonable costs for doing so. These rights are in addition to any other statutory right you may have to cancel your agreement.

3, You have a statutory right to cancel your agreement with PROSEC . That cancellation right will expire fourteen calendar ? The Cooling of Period? days beginning on the day after you make your first payment as described in paragraph 1. You may cancel by writing to us at UKPROSEC – Ofiice 710 – 712, Millennium Studios, 5 Elstree Way, Borehamwood, Hertfordshire WD6 1SF emailing us at customerservice@prosecuk.com, or by sending a fax to 08448 002 399. If you cancel but have already asked UKPROSEC to process a payment on your behalf, for example by making a payment, you must still pay the fee for the processing of that payment. If you do not cancel this agreement, it will have effect until it is terminated.

(No Refund Payable after The Cooling Off period.)

          4, Where UKPROSEC agrees that a refund is due in respect of Installation, Maintenance & Sales of products then the following applies:-

·   The credit / debit card used for the payment will be refunded where possible, in some instances a cheque payment may be necessary.

·   This will be done as soon as possible but within 14 days of the refund being agreed by the UKPROSEC

This e-mail is sent for and on behalf of UK Head Office:

UKPOSEC - Ofiice 710 – 712, Millennium Studios, 5 Elstree Way, Borehamwood Hertfordshire WD6 1SF

Tel: 08448 002 398 Fax: 08448 002 399: www.prosecuk.com.

A list of members' names and their professional qualifications may be inspected at this address.

PSI Fire & Security (South) / UKPROSEC is a Limited Liability Company registered in England (Registered Number : 6804169) and is regulated by the SSAIB Regulation Authority (SRA Number : LOND057) contents of this e-mail are confidential and may be privileged and are for the intended addressee only. If you have received this e-mail in error please tell us either by return e-mail or at the number above and delete it, and any copies of it. We have taken steps to check for viruses but cannot accept any loss or damage resulting directly or indirectly from the use of this e-mail or its contents.

Cancellation/Refund Policy

1, You may cancel your agreement for the service before the service start date set out in the service terms. If you do so we will not charge you for the service.

(Completion of a Cancellation/Refund Requisition form must be completed in all circumstances)

2, You may cancel your order for any equipment we have provided to allow you to use the service or for any other equipment you have requested, up to 10 calendar days after we deliver it. If you cancel any order for equipment within this period, you must return it (undamaged and in its original packaging), following our instructions. We will refund anything you have already paid for the equipment. If we have to collect the equipment we will charge you our reasonable costs for doing so. These rights are in addition to any other statutory right you may have to cancel your agreement.

3, You have a statutory right to cancel your agreement with PROSEC . That cancellation right will expire fourteen calendar ? The Cooling of Period? days beginning on the day after you make your first payment as described in paragraph 1. You may cancel by writing to us at UKPROSEC – Ofiice 710 – 712, Millennium Studios, 5 Elstree Way, Borehamwood, Hertfordshire WD6 1SF emailing us at customerservice@prosecuk.com, or by sending a fax to 08448 002 399. If you cancel but have already asked UKPROSEC to process a payment on your behalf, for example by making a payment, you must still pay the fee for the processing of that payment. If you do not cancel this agreement, it will have effect until it is terminated.

(No Refund Payable after The Cooling Off period.)

          4, Where UKPROSEC agrees that a refund is due in respect of Installation, Maintenance & Sales of products then the following applies:-

·   The credit / debit card used for the payment will be refunded where possible, in some instances a cheque payment may be necessary.

·   This will be done as soon as possible but within 14 days of the refund being agreed by the UKPROSEC

This e-mail is sent for and on behalf of UK Head Office:

UKPOSEC - Ofiice 710 – 712, Millennium Studios, 5 Elstree Way, Borehamwood Hertfordshire WD6 1SF

Tel: 08448 002 398 Fax: 08448 002 399: www.prosecuk.com.

A list of members' names and their professional qualifications may be inspected at this address.

PSI Fire & Security (South) / UKPROSEC is a Limited Liability Company registered in England (Registered Number : 6804169) and is regulated by the SSAIB Regulation Authority (SRA Number : LOND057) contents of this e-mail are confidential and may be privileged and are for the intended addressee only. If you have received this e-mail in error please tell us either by return e-mail or at the number above and delete it, and any copies of it. We have taken steps to check for viruses but cannot accept any loss or damage resulting directly or indirectly from the use of this e-mail or its contents.

This is where you would enter your content in the content table. You can edit this text in your administration. This is where you would enter your content in the content table. You can edit this text in your administration. This is where you would enter your content in the content table. You can edit this text in your administration. This is where you would enter your content in the content table. You can edit this text in your administration. This is where you would enter your content in the content table. You can edit this text in your administration. This is where you would enter your content in the content table. You can edit this text in your administration. This is where you would enter your content in the content table. You can edit this text in your administration.