24hr Monitoring Service

Our 24hr monitoring service is a communication link between your alarm system and the monitoring centre, which provides 24hr cover giving you peace of mind in knowing that in the event of burglary or fire e are on hand to notify the emergency services. 

 

 

Here is the list of features that are incorporated in our service package:

  • Includes 24-hour support from our Customer Service Centre ensuring day and night protection.
  • Routine daily system checks ensuring that your system hasn’t developed a fault (e.g. Low battery on one of the components such as door contacts)
  • Annual Service and Maintenance inspections
  • 12-month warranty on all equipment
  • Remote System Reset we can remotely reset the alarm system when needed
  • 24-hour Service Engineer Callout for emergency situations
  • We will inform you of faulty equipment, and arrange for a replacement
  • You will access to our 24/7 technical service support team
  • Replacement of Carbon monoxide (CO) Detector when they have reached the end of their life cycle.
  • We will come and repair any fault that has developed to the alarm system that includesacts of nature - i.e. storm, flooding, water damage, Break-ins, fire, smoke damage, act of vandalism, misuse,
  • On Installation we will give basic training on the use of the alarm system
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